Refresh your Bluetooth connection every few days! All you need to do is turn it off and then back on.Make sure to close other apps while you are using the Resound App having other apps running can cause it not to work as well or run slower.Always check to make sure your phone’s software is up to date! You will not always be notified when a new update is ready to be installed, to make sure to check in your settings regularly.Wait for pairing, and then click continue.Next, you will need to restart your hearing aid(s).Your phone should find the hearing aids, and then an icon saying “Found Hearing Aids” will show up.Wait for your hearing aids to pair and then click continue.Rechargeable: Remove hearing aid from the charger and then put it back.Battery: Remove the battery and then re-insert.Next, you will need to restart your hearing aids.The app will then search for the hearing aids.Go to the Resound App and click on “MORE.”.If all of those things have still not solved the problem, there are two main ways to fix it: Then, reconnect your hearing aids to the APP. If that doesn’t work, delete the Resound Smart/ Smart 3D APP from your phone and reinstall it. I’m using an Android device and am having trouble with wireless streaming or phone calls.īefore doing anything else, try restarting your phone. And you’re done! Your hearing aid(s) should now be connected to your device.Your phone will request that you “Pair” your devices if you only have one hearing aid, it will ask you this once, and if you have two with will ask you a second time, always choose to pair your device.Wait for YOUR NAME’s hearing device to pop up under the “Hearing Devices” menu.Rechargeable: Remove hearing aid from the charger.After the hearing aid has been turned off for a few moments, turn it back on.Rechargeable: Connect the hearing aid to the charger.Scroll down to the very bottom of the page and click “Forget Device.”. If you are RECONNECTING your hearing aid to your device, click on YOUR NAME’s hearing aids under the “Hearing Devices” menu.If you are connecting your hearing aid to your device for the first time, please skip to step 7 for further instruction.Then, within accessibility, there should be a “Hearing Devices” option, click on that.Choose “Accessibility,” which can be found within the main settings menu on most phones.Be sure to make sure that Bluetooth is on.While many of our patients already have their hearing aids connected to a mobile device, it is always useful to have a refresher in case they have disconnected. How do I connect my hearing aid(s) to my phone? The feature allows our team to adjust and fine-tune hearing aids remotely!īut of course, as with any other new technology, we realize that there are bound to be complications.Īs such, I have taken the liberty of detailing some of the most common issues with the Resound App, such as connecting your hearing aid to your phone, in the hope that this information will make for a smoother process when you come to use it yourself. One of the tools that have become more popular in use recently is the Remote Assist Feature on the Resound Smart/Smart 3D hearing aid app. In many cases, it is neither safe nor practical to visit your healthcare provider in person, but what does this mean for patients when hearing aid issues arise?Īt The House of Hearing, our patient’s wellbeing is our number one priority, which is why we have decided to implement a new Tele Audiology program that allows patients to book virtual appointments with their audiologist. One thing that many people have not thought about is the impact on patients’ ability to see their regular providers for in-person appointments. During these uncertain times, we have all had to adapt our lives to keep ourselves and others safe and healthy.
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